Please be sure that you have downloaded Flash before attempting to setup your Username and Password. If you have downloaded Flash, make sure to reboot your computer before accessing CU Online.
I have tried to download Flash but still receive the message that indicates I need Flash. What do I do?
If you're using Internet Explorer, you will also need to enable the ActiveX component. When you download Flash you may be prompted to install ActiveX. After installing Flash and ActiveX, make sure ActiveX is enabled by following these steps:
- From your browser menu go to Tools > Internet Options
- Click on the Security Tab
- Click on Custom settings
- From the checklist find "Run ActiveX Controls and Plugins"
- Make sure that "enabled" is checked
- Find Scripting section and enable Active Scripting
- Save your changes then close and re-open your browser
What if I cannot upgrade Flash or cannot use the new login page?
Users who do not have Flash can use an alternate page to login. Click here for non-flash login.
What happens if I continue to use the alternate login page?
Users who cannot upgrade the Flash player software may be asked additional questions to verify their identity during their online banking session.