Fraudulent Phone Calls

Fraudulent phone calls are being made from a fictitious collection agency.  They state they are calling about a past due loan and asking for payment.  They then ask for a checking account number and routing number to debit a payment.  These calls did not originate from FORUM; please do not respond. FORUM would never contact you via phone, text, or email and ask for your personal financial information.  Please email us at fraud@forumcu.com if you have experienced any fraud.

Ongoing Fraud Alert

Fraudulent text messages and emails are being sent to consumers all over the country, including some FORUM members. These messages state that your debit card has been compromised or deactivated and request that you call to reactivate. Some consumers receive these messages on a monthly basis.

• These messages did not originate from FORUM; please do not respond. 
• Your debit card and account information have not been compromised.
• FORUM would never contact you via phone, text, or email and ask for your personal financial information.
• Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraud Alert: FBI warns of Haitian Earthquake Relief Fraud

The FBI reminded Internet users who receive appeals to donate money in the aftermath of the earthquake in Haiti to apply a critical eye and do their due diligence before responding to those requests. Past tragedies and natural disasters have prompted individuals with criminal intent to solicit contributions purportedly for a charitable organization and/or a good cause.

Therefore, before making a donation of any kind, consumers should adhere to certain guidelines, including those listed below:

• Do not respond to any unsolicited (spam) incoming e-mails, including clicking links contained within those messages.
• Be skeptical of individuals representing themselves as surviving victims or officials asking for donations via e-mail or social networking sites.
• Verify the legitimacy of nonprofit organizations by utilizing various Internet-based resources that may assist in confirming the group’s existence and its nonprofit status rather than following a purported link to the site.
• Be cautious of e-mails that claim to show pictures of the disaster areas in attached files because the files may contain viruses. Only open attachments from known senders.
• Make contributions directly to known organizations rather than relying on others to make the donation on your behalf to ensure contributions are received and used for intended purposes.
• Do not give your personal or financial information to anyone who solicits contributions: Providing such information may compromise your identity and make you vulnerable to identity theft.

Anyone who has received an e-mail referencing the above information or anyone who may have been a victim of this or a similar incident should notify the Internet Crime Complaint Center at www.ic3.gov.